Menards - Columbus is a well-known and reputable brand that has established a strong presence in the home improvement industry. With convenient locations across the country, Menards - Columbus offers a wide range of products and services to meet the needs of both professionals and do-it-yourself enthusiasts. From lumber and building materials to plumbing fixtures and appliances, customers can find everything they need to complete their home improvement projects under one roof. The brand takes pride in providing high-quality products at competitive prices, ensuring that customers get the best value for their money. With a knowledgeable and helpful staff, customers can expect excellent customer service and support throughout their shopping experience. Menards - Columbus is committed to helping customers make their visions for their homes a reality.
Amenities and More
- Kerbside pickup
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- In-store shopping
- Quick visit
- Cheques
- Assembly service
Reviews
Picked up an online order. Product was damaged. Took the product anyway. Asked if I could get it wrapped because it was raining. Associate acted like it was end of the world because he had to actually do something. Very frustrating that I pay good money for something. And get bad customer service.
I’ve had to go to Menard’s for a lot of projects for my new house and John has been the best person to help us out with cost effective, logical solutions! We went by the store today on Black Friday and luckily found John after staring at the dryer vent section for 30 minutes. He’s always gone above and beyond to help us out and make sure we understand what we need to do! We really appreciate him!! Hopefully he’s around for all of our future projects too. If he helps us out anymore we might have to invite him to our family Christmas.
Went in and designed a countertop, weighed our options and decided this was the best price for the material we would like. Went back in to order and the gentlemen looked over our order and said this is all wrong. Width and length was wrong sink cut out was wrong. They missed or clicked options that changed the overall layout. We corrected everything and it was more expensive then the original price. I decided to just let them go ahead and order. Our ship date was set at 12-4. 12-4 comes and goes with no updates. Several days go y then I receive an updated arrival date of 12-22. No explanation. Call the store they have no idea why. A day goes y and we get an update that the supplier company had a saw go down and that’s why it was extended 18 days. Now it’s the 22 and our countertop is still
In Illinois, we have no update and menards is unhelpful and don’t seem to care. We’ve built our home and garage solely with menards materials. We will no longer do so.
Columbus store is the saddest store I have ever been to I was picking up a order and was not ready had to go find my whole order myself and load it and they shorted me 8 roles of insulation and told me come back on the 2nd I went on the 3rd and didn't have it had to settle with cheaper brand and everyone back there at pick up is very rude and your loosing business fast and all you post is call general manage and he is just as bad and his name was Brandon lost my business for life better be glad of security guard or people would be taking all your supplies
Store Manager and the team are always so helpful when I shop there. Instead of pointing me in the direction of what I'm looking for I'm accompanied to the item I'm looking for. Couldn't ask for a better store Manager. Always willing to assist.
Keep away from the shelving and wheels. Bad engineering. I unfortunately feel like contacting a lawyer for the property damage would be a waste of everyone's time...
I go there alot. Great service most times. Not this time. I purchased 2600 dollars worth of windows. No help. Asked. Then they wandered off. I spent nearly 2 hours finding and loading all windows onto a cart by myself. Most of which were on top shelf. 50 lbs each. 36x80 windows. They walked by. Looked away. Then pushed to ck out. Got told to put on mask. No. Payed and pushed outside and spent another 45 minutes loading them right at door. No offer of help. Train your associates in customer service. If I had not needed them for job next day I would have walked out!
The older woman with short gray hair that is always working at the right entrance - is always extremely unhelpful and rude.
The rest of the employees don’t go above and beyond, but at least they’re not unfriendly like the gray haired woman.
The store is pretty clean otherwise.
Location
2315 Merchant Mile, Columbus, IN 47201, United States
Hours
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Monday
06:00 AM - 09:00 PM
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Tuesday
06:00 AM - 09:00 PM
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Wednesday
06:00 AM - 09:00 PM
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Thursday
06:00 AM - 09:00 PM
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Friday
06:00 AM - 09:00 PM
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Saturday
06:00 AM - 09:00 PM
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Sunday
08:00 AM - 08:00 PM
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